Schedule an
Appointment
Scheduling Policies
Pre-appointment details
You will receive a confirmation of your appointment via email upon booking. As a courtesy, we will send you a reminder 48 hours before your scheduled appointment.
Please arrive 15 minutes before your appointment time to complete any necessary paperwork and begin your relaxation experience promptly.
Please bring a list of any medications you are currently taking, as well as any relevant medical history or documentation related to your treatment.
For new clients or specific treatments, a consultation may be required before your appointment to discuss your goals, concerns, and treatment options. This allows us to personalize your experience.
Follow any specific skin preparation instructions provided by our team to optimize the results of your treatment.
Your health and safety are our top priority. Please adhere to any specific COVID-19 safety protocols, such as wearing a mask or following vaccination requirements, as mandated by local guidelines.
Cancellation policies
At Addison Rose Aesthetics, we value your time and aim to provide exceptional service to all our clients. We kindly ask that you give us at least 24 hours’ notice if you need to cancel or reschedule your appointment.
This advance notice allows us to accommodate other clients who may be waiting for an appointment slot. Appointments canceled with less than 24 hours’ notice or no-shows may be subject to a cancellation fee.
We understand unforeseen circumstances may arise, and we strive to be as flexible as possible. Please reach out to our team if you have any questions or need assistance with your appointment.
Thank you for your understanding and cooperation.
Payment policies
We strive to provide a seamless and enjoyable experience for all our clients. To ensure clarity and convenience regarding payments, please take note of the following:
We accept various payment methods, including cash, credit/debit cards, and HSA or FSA accounts. A credit card must be placed on file at the time or scheduling an appointment.
Payment is due at the time services are rendered, unless other arrangements have been made in advance or as part of a package plan.
Prices for services are outlined in our service menu or discussed during your consultation. We aim for transparency and will provide an estimate of costs before initiating any treatment.
Gratuities for exceptional service are always appreciated but not mandatory. If you wish to leave a gratuity, you can do so in cash or add it to your credit/debit card payment.
Refunds for services rendered are generally not provided. However, if you have concerns or are dissatisfied with your service, please contact us directly to discuss your experience.
We do not directly bill insurance providers. However, for eligible treatments, we can provide receipts or documentation for you to seek reimbursement from your insurance company if applicable.